1. What Information We Collect
We collect certain information when you register and use the DD88 platform. This is done solely to provide you with a better experience and to keep your account secure. In line with our privacy policy, only the information that is strictly necessary is collected.
Information Provided Directly:
- Full name, email address, and mobile number (collected at registration)
- Date of birth (for age verification)
- Banking and payment details (Mobile Banking, Nagad, Rocket numbers)
- A copy of your national ID or passport for identity verification
- Information provided when contacting customer support
Automatically Collected Information:
- IP Address & Device Type
- Browser information and operating system
- Page visits, click patterns, and session data
- Game History & Transaction Records
We never collect unnecessary or excessive data. A clear reason is stated before any information is collected from you.
2. How Your Information Is Used
DD88 uses collected data exclusively for defined purposes. The core principle of our privacy policy is simple — your data is used to serve you, and nothing else.
| Purpose of Use |
Explanation |
| Account Management |
For registration, login, and account verification purposes |
| Transaction Processing |
To successfully complete deposits and withdrawals |
| Security Assurance |
To prevent fraud and unauthorized access |
| Customer Support |
To help resolve your issues quickly |
| Personalized Experience |
To show you games and offers tailored to your preferences |
| Legal Obligation |
To meet regulatory and compliance requirements |
We do not use your data for advertising sales or third-party marketing purposes.
3. Data Sharing & Disclosure
DD88 never sells your personal information. However, certain data may be shared in the following limited circumstances:
-
Payment Processors: Minimal necessary data is shared with approved payment partners including Mobile Banking, Nagad, and Rocket to process deposits and withdrawals.
-
Game Providers: Necessary data is shared with licensed game providers to operate gaming services.
-
Legal Authorities: Information may be disclosed in response to valid legal orders or requests from authorities.
-
Fraud Prevention: Information may be shared with relevant authorities if money laundering or fraud is suspected.
All third-party partners are bound by DD88's strict data confidentiality agreements and may only use your information for specified purposes.
4. Cookies & Tracking Technologies
DD88 uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored in your browser.
Types of cookies we use:
- Essential Cookies: Essential for login sessions and platform security. Disabling these cookies will prevent the site from functioning properly.
- Performance Cookies: Used to understand which sections of the site receive the most traffic.
- Functional Cookies: Used to remember your language preference and other settings.
- Analytics Cookies: Used to analyze user behavior and improve our services.
You can manage or delete cookies at any time through your browser settings. Note that doing so may limit the functionality of some features.
5. Data Retention Period
DD88 retains your data only for as long as necessary. Under our privacy policy, retention periods vary depending on the type of information and the purpose for which it was collected.
- Account Information: Retained for the duration of the account and a minimum of 5 years after closure for legal compliance.
- Transaction Records: Retained for a minimum of 7 years in accordance with financial regulations.
- Game History: Retained for up to 2 years for dispute resolution purposes.
- Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last a maximum of 1 year.
- Communication Records: Customer support conversations are retained for up to 1 year.
Once the designated retention period expires, your data is automatically and securely deleted.
6. Security Measures
DD88 uses industry-leading security technology to protect your personal and financial data. Our security infrastructure is regularly updated and audited.
- TLS/SSL 256-bit Encryption: Every data transfer is protected with banking-grade encryption.
- Two-Factor Authentication (2FA): An additional layer of security for your account.
- Firewall Protection: Advanced firewall protection against DDoS attacks and unauthorized access.
- Regular Security Audits: Penetration testing conducted by third-party security specialists.
- Restricted Staff Access: Only authorized personnel are permitted to access specific data.
- Anomaly Detection: Unusual activity is detected and flagged automatically.
Important: No DD88 staff member will ever ask for your password or PIN. If you receive such a request, contact support immediately.
7. Your Data Rights
Under DD88's privacy policy, you have important rights over your own data. We respect and uphold these rights at all times.
-
Right to Access: You can request to know what information we hold about you.
-
Right to Rectification: You may request correction of any inaccurate or outdated information.
-
Right to Erasure: You may request deletion of your data under certain circumstances.
-
Right to Restrict Processing: In certain cases, you can request that the processing of your data be restricted.
-
Data Portability: You can request your data in a portable format.
-
Right to Object: You may object to the use of your data for specific purposes.
To exercise any of these rights, contact our support team. We will respond within 30 days.
8. Minor Protection
DD88 is fully committed to protecting minors under the age of 18. Our privacy policy and terms of service strictly prohibit anyone under 18 from using the platform.
- Age verification is mandatory at the time of registration.
- Proof of age documentation will be requested in cases where age is in doubt.
- Any account identified as belonging to a minor will be suspended immediately.
- No data from minors is collected or stored — it is deleted immediately upon detection.
If you believe a minor is using our platform, please notify our support team immediately.
9. Third-Party Services & Links
The DD88 platform works with various third-party services, including game providers and payment partners. Each partner operates under its own privacy policy.
- Third-party service providers are required to comply with DD88's privacy policy.
- All partners are required to sign a strict data protection agreement.
- Third parties receive only the data necessary to provide their services.
- We conduct regular compliance checks on our partners.
DD88 is not responsible for the protection of your data on third-party platforms. Please review the privacy policy of the relevant platform.
10. Changes to the Privacy Policy
DD88 reserves the right to update this privacy policy as needed. Users will be notified in advance of any significant changes.
- For significant changes, you will be notified by email or in-app notification.
- The date of any changes will always be displayed at the top of the page.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
- Previous versions of the policy are available upon request.
If you have any questions about our privacy policy, please reach out to our support team. We are always on the side of transparency.